Guide your shoppers with an on-Brand Product Advisor
Product Advisors ask the right questions and offer answers based on clear consumer needs, finding and recommending the perfect product every time. All in a data-compliant way.
With our question and answer flow builder, you ensure every conversation feels relevant, making interactions smoother and more engaging. Offer recommendations that bring the attentiveness of in-store service.
Pinpoint friction areas with advanced Product Insights
With Crobox, you can answer the who, what, where, and how of your product interactions. Track campaign performance or dive deeper into individual product insights to optimize engagement and strategy.
Elevate your look and feel with Expert Customization
We prioritize engaging user experiences. Additional coding and professional services are available, allowing you to tailor your guided selling experience exactly to your requirements.
Connect your product data feed with our system and map your product data to the right fields.
Connect your product feed
Connect your product data feed with our system and map your product data to the right fields.
Enrich your product data
Enrichment is fundamental to maximizing the functionality of your Advisor. We enrich, organize, and expand your data to ensure your customers are easily guided through their shopping journey.
Build your Advisor
Design your question and answer flows to spark dynamic conversations. Showcase your brand experience and meet the specific demands of your product category.
Publish your Advisor
Get your Advisor up and running effortlessly. Copy the snippet code into your tag manager and publish.
Gain insights & revenue
Choose how to slice data for reporting and insights. Get insights on revenue and consumer behavior, monitor campaign performance, or drill down on a product level. Easily share insights across your organization.
Get your personalized demo
Connect your customers to your products in less than a day with Crobox product discovery platform
Additional features to help you elevate the Shopper Experience
Mobile Friendly design
Our finder is designed to fit perfectly on any mobile device, ensuring a seamless experience for users shopping on the go.
Mobile Friendly design
Our finder is designed to fit perfectly on any mobile device, ensuring a seamless experience for users shopping on the go.
A/B testing
Optimize your Product Advisors with A/B testing to find what resonates best with shoppers and drive better results.
Filters and ranking rules
Use your product data to create detailed filtering and ranking rules that ensure users see the most relevant results.
Translations
Our AI-driven localization tailors content for every region translating language and adjusting the tone.
Bundle & Cross sell
Increase sales by offering personalized product bundles and cross-sell opportunities. Our platform helps you suggest complementary items that match your shoppers’ preferences.
Crobox integrates with 99% of the eCommerce Platforms
Easily connect Crobox to almost any eCommerce platform and unlock personalized insights that drive sales and enhance customer experience.
Crobox is GDPR compliant
Crobox fully complies with GDPR, ensuring that all customer data is handled securely, transparently, and in line with European data protection standards. Enjoy powerful insights with complete privacy peace of mind.
The Shoe Finder generated some impressive results. We knew it would ease the shopper’s decision-making, thereby resulting in higher CRO, but the impact on our revenue was something else.
Rick Hoving
Senior eCommerce Manager
That's what also initially attracted me to Crobox; it's visually so much more attractive, both on desktop and mobile, and it aligns well with the rest of the website. It feels like there is an engine behind this tool that is trying to help users find the perfect match.
Olivier Momma
Co-Founder
We wanted to find a lean and simple technology to help us react to the market better. Crobox absolutely met these expectations. Together, we were able to launch something so fast, and from there keep tweaking the finder and optimizing the customer experience.
Claudia Moron
Head of eCommerce
The biggest difference between Crobox and their competitors is how flexible they are, flexibility is crucial because we host different sports and brands on our webshop. With Crobox we can get ahead of our roadmap and make our ideas a reality very fast.
Martin Faith
eCommerce Director
In terms of targeting and engagement, the use of the Crobox buggy finder has enabled us to significantly increase the relevance for visitors of our digital platform. This increased conversion and time-on-site, helping to grow the adoption of online as a channel for orientation and purchase in our category.
Jurryt van Arend
Head of Global eCommerce
The Shoe Finder generated some impressive results. We knew it would ease the shopper’s decision-making, thereby resulting in higher CRO, but the impact on our revenue was something else.
The Product Advisor integrates seamlessly with your site, engaging users in a conversational flow that asks targeted questions. Based on customer responses, the Advisor analyzes preferences to provide personalized, relevant product recommendations that enhance the shopping experience and guide users toward the right purchase.
What kinds of businesses benefit most from a Product Advisor?
Our Product Advisor is ideal for eCommerce businesses with a broad product range and varied customer needs. Industries like fashion, beauty, electronics, and lifestyle benefit greatly, as the Advisor helps reduce choice overload and guides customers toward products that best meet their needs.
Can I customize the Product Advisor to match my brand?
Absolutely. The Product Advisor is designed to be fully customizable, aligning with your brand’s colors, fonts, tone of voice, and overall design. We ensure that it blends seamlessly with your website, maintaining brand consistency while enhancing the customer journey.
How does the Product Advisor help reduce choice overload?
The Product Advisor guides users through a structured, intuitive journey. By asking relevant questions, it narrows down choices based on individual preferences, helping users make confident decisions without feeling overwhelmed by too many options.
What kind of data does the Product Advisor collect, and is it secure?
Our Product Advisor only collects data necessary for optimizing the customer experience, such as preferences indicated in the conversation. We follow strict data privacy protocols, ensuring that all customer data is stored securely and is compliant with GDPR and other relevant regulations.
How quickly can the Product Advisor be implemented on my site?
Implementation is designed to be fast and efficient. With our guided onboarding process, most clients see the Advisor live on their site within two to three weeks, depending on customization needs and integration specifics.
Will the Product Advisor impact my site’s load time?
No, we optimize the Product Advisor to be lightweight and responsive, ensuring that it does not affect your site’s load time. Our technology is designed for seamless integration without compromising site performance.
How does the Product Advisor improve conversions?
By providing tailored product recommendations, the Product Advisor engages customers and guides them toward products that match their preferences, significantly improving conversion rates. Customers are more likely to complete a purchase when they feel understood and supported in their choices.
Can the Product Advisor adapt to my international customers?
Yes. The Product Advisor can support multiple languages and cultural preferences, making it versatile and effective for global audiences. We work with you to ensure the Advisor speaks directly to your diverse customer base.
How is success measured with the Product Advisor?
We provide comprehensive analytics to measure the impact of the Product Advisor on customer engagement, conversion rates, and overall revenue. You’ll receive regular reports detailing user interactions, completion rates, and how the Advisor contributes to your bottom line.
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