Like an in-store assistant observing when a customer might need help, we strike up a conversation at the right moment to engage the visitor.
Conversation
Once engaged, we listen to shopper needs by collecting contextual information and recommending the perfect products with explanations.
Personalization
The journey continues with the ability to handle detailed queries, facilitate product comparisons, and guide shoppers towards purchase, ensuring the experience is tailored throughout.
Here's how we'll help you stand apart
The Best Product Recommendation
By embedding smart logic principles and leveraging advanced data capabilities like AI and enrichment, we deliver accurate, hyper-personalized product recommendations. Our consumer-centric approach ensures that each suggestion is tailored to meet individual needs and preferences.
Our platform ensures that your Product Advisors will align seamlessly with your brand identity while delivering an intuitive, user-friendly experience. For further personalization, additional coding and professional services are available to tailor the experience to your specific needs.
By leveraging consumer decision science and psychology, our solution enhances customer interactions, making them more meaningful. We go beyond conversions, creating individualized guided journeys that ensure customers feel valued throughout the purchasing process.
The Shoe Finder generated some impressive results. We knew it would ease the shopper’s decision-making, thereby resulting in higher CRO, but the impact on our revenue was something else.
Rick Hoving
Senior eCommerce Manager
That's what also initially attracted me to Crobox; it's visually so much more attractive, both on desktop and mobile, and it aligns well with the rest of the website. It feels like there is an engine behind this tool that is trying to help users find the perfect match.
Olivier Momma
Co-Founder
We wanted to find a lean and simple technology to help us react to the market better. Crobox absolutely met these expectations. Together, we were able to launch something so fast, and from there keep tweaking the finder and optimizing the customer experience.
Claudia Moron
Head of eCommerce
The biggest difference between Crobox and their competitors is how flexible they are, flexibility is crucial because we host different sports and brands on our webshop. With Crobox we can get ahead of our roadmap and make our ideas a reality very fast.
Martin Faith
eCommerce Director
In terms of targeting and engagement, the use of the Crobox buggy finder has enabled us to significantly increase the relevance for visitors of our digital platform. This increased conversion and time-on-site, helping to grow the adoption of online as a channel for orientation and purchase in our category.
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