Guide and convert with dynamic messaging for eCommerce promotions

Crobox's Campaigns combine dynamic messaging with consumer psychology to surface the right product attributes and promotions - at just the right moment.

Why traditional messaging campaigns miss the mark

Most eCommerce promotions and messaging campaigns fall flat because they’re too static and disconnected from shopper behavior. Traditional tools separate messaging from context, resulting in generic pop-ups that fail to convert.

Crobox’s eCommerce promotion engine fixes this by creating data-fueled experiences that integrate directly with product pages, adapt to real-time behavior, and drive meaningful actions. Think of it as a swiss army knife for personalizing shopper engagement at scale.

Types of dynamic messaging campaigns

Crobox's dynamic messaging gives shoppers the right information at the right time.

Product-specific campaigns (badges)

Auto-triggered product labels like “Bestseller” or “Back in Stock” are powered by our eCommerce promotion engine that responds to real-time behavioral and product signals. These badges are contextual, attribute-driven, and can be hyper-personalized to reflect shopper preferences or journey stage. You’ll typically see them in high-engagement areas like product listing pages (PLPs), product detail pages (PDPs), or featured carousels - where they help shoppers spot value instantly.

Behavior-based notifications (overlays)

These subtle overlays are powered by an eCommerce promotion engine that responds to real-time intent signals - like inactivity, return visits, or answers from a Product Finder. Notifications help nudge shoppers toward action, whether that’s through urgency cues like “Only 2 left” or confidence-boosters like “Low stock in your size.” Fully integrated with both the Product Finder and Recommender, notifications keep the guided journey moving forward.

Inline elements & custom components

Campaign content doesn’t have to interrupt the experience. With inline elements and custom components, you can embed dynamic messaging directly within your site layout. Whether it’s a sticky banner, a context-aware strip, or a product highlight, these components allow you to launch on-brand, seamless enhancements that feel native.

Why leading brands choose Crobox’s eCommerce Promotion Engine

Core capabilities of our dynamic messaging campaigns

Advanced targeting & triggers

Personalize campaigns with our eCommerce promotion engine that uses real-time behavioral signals, zero-party data, or session context

Target by product, category, visitor state (logged in vs. out), or journey stage

Schedule campaigns to run on specific dates, during sales periods, or when conditions are met
Advanced targeting & triggers
Personalize campaigns with our eCommerce promotion engine that uses real-time behavioral signals, zero-party data, or session context

Target by product, category, visitor state (logged in vs. out), or journey stage

Schedule campaigns to run on specific dates, during sales periods, or when conditions are met
Localization & AI-powered translations
Localize every campaign element to match regional settings and shopper language

Use Crobox AI to auto-translate content and dramatically reduce manual effort
A/B & performance testing
Continuously optimize your dynamic messaging campaigns with built-in A/B testing across badges, banners, and notifications.

Benchmark performance to optimize for conversion, CTR, or engagement

Native integration with Crobox Analytics & Insights
Personalized content & rules
Power dynamic messaging with personalized rules that adapt to your audience and catalog

Highlight membership perks to new users, or surface tailored messages based on past product finder answers
Flexible formats & customization
Choose from pre-built components (e.g. badges, notifications, sticky banners)

Launch dynamic messaging in the format that fits your goals

Enable low-code/no-code deployment with full design freedom

Launch sticky elements, banners, or embedded product highlights that enhance - not interrupt - the journey

How dynamic messaging campaigns enhance the product finder experience

Crobox Campaigns boost the Product Finder by using personalized messages to spark interest and build confidence. Badges highlight key traits like “Popular” or “Sustainable,” while Notifications use real-time behavior to guide shoppers through the Finder journey—making every message feel timely and relevant.
On-site messaging campaigns that guide, nudge, and convert

Drive smarter engagement with what your shoppers need to see

Book a Demo

Frequently asked questions

How do the Product Finder and dynamic messaging work together?

They’re part of the same solution. As shoppers move through the Product Finder, Crobox’s dynamic messaging responds in real time, reinforcing answers with smart badges, urgency cues, or tailored messages. Everything runs through the same eCommerce promotion engine to ensure consistency and relevance across the experience.

What is the eCommerce promotion engine?

It’s the core of Crobox’s guided selling platform. The promotion engine uses behavioral signals, product data, and rules you define to automatically trigger dynamic messages, badges, and banners that drive action, all without disrupting the shopper journey.

Can I personalize messages based on Product Finder input?

Yes. If someone indicates they prefer certain materials, colors, or styles in the Product Finder, the messaging engine can surface personalized messages or product-specific campaigns that align with those preferences later in their journey.

What are product-specific campaigns?

These are targeted messages triggered by product data or shopper behavior. For example, badges like “Back in Stock,” “Low Stock,” or “Only 2 Left” appear automatically when relevant, helping shoppers spot value and urgency at a glance.

Where do dynamic messages appear?

Dynamic messaging can appear across key parts of your site: on product listing pages, product detail pages, feature carousels, or even within the Product Finder itself. They’re context-aware and designed to show up when they’re most helpful.

Can I run A/B tests on my campaigns?

Yes. You can test variations of badges, banners, and messages to optimize for conversion, click-through rate, or engagement. Crobox includes native A/B testing tools so you can continuously improve eCommerce messaging performance.

How much control do I have over the design and placement of campaigns?

You have full creative and structural control. Use our component builder to launch branded badges, sticky banners, and other formats anywhere on your site. Everything is customizable, so it feels native to your storefront.

Will dynamic messaging slow down my site?

No. The solution is designed to be lightweight and performance-optimized. Campaigns are loaded asynchronously and integrate seamlessly into your existing stack, ensuring no delays for your shoppers.

What kind of data is used to power personalization?

Crobox relies on first-party behavioral data, product attributes, and real-time inputs from the Product Finder to personalize campaigns. This allows you to deliver messages that feel relevant and helpful to each shopper.

What results can I expect from using dynamic messaging and the promotion engine together?

Brands using Crobox typically see improvements in product discovery, reduced decision fatigue, and higher conversion rates. When product-specific campaigns and real-time messaging are aligned through a single promotion engine, the entire journey becomes more intuitive and more effective.